FAQ's

Frequently asked questions

What materials do you use in your jewelry? 
At Christian & Co. Jewelry, we use only the finest materials, including high-quality gold and sterling silver. Each piece is crafted with care to ensure durability, beauty, and long-lasting wear. We also offer select pieces with precious stones, all ethically sourced.

Are your products handmade? 
Yes, all of our products at Christian & Co. Jewelry are handmade by skilled artisans with decades of experience. Every design is carefully crafted with attention to detail, ensuring each piece is unique and reflects our commitment to high-quality craftsmanship. Our handmade jewelry is designed to stand the test of time.

What is the estimated shipping time?
At Christian & Co. Jewelry, standard shipping within the U.S. typically takes 5-7 business days. For custom orders or special pieces, shipping times may vary, and we’ll keep you updated throughout the process. We aim to ensure that your jewelry arrives safely and in a timely manner.

Do you offer custom jewelry?
Yes, Christian & Co. Jewelry offers custom design services. Whether you’re looking for a personalized piece or a unique gift, our team of artisans will work closely with you to bring your vision to life. We specialize in creating one-of-a-kind gold and silver jewelry that holds personal meaning.

Where are you located?
Christian & Co. Jewelry is a family-owned and operated business based in Dallas, Texas. While we proudly serve our local community, we also ship our products nationwide. No matter where you are, you can enjoy our finely crafted, faith-based artisan jewelry.

What is your return policy?
We at Christian & Co. Jewelry want you to be completely satisfied with your purchase. If for any reason you’re not happy with your jewelry, we offer a 30-day return policy for unworn items in their original packaging. Custom pieces, however, are not eligible for return.

How do I care for my jewelry?
To ensure the longevity of your Christian & Co. Jewelry pieces, we recommend gently cleaning your jewelry with a soft cloth after each wear. Avoid exposure to harsh chemicals, and store your jewelry in a dry, secure place. Proper care will keep your jewelry looking beautiful for years to come.

Do you offer repairs?
Yes, Christian & Co. Jewelry provides repair services for our customers. Whether it’s a minor adjustment or a more intricate repair, our team of skilled artisans can restore your piece to its original beauty. Contact us for more information on our repair services.

Can I track my order?
Absolutely! Once your Christian & Co. Jewelry order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery and ensure your jewelry arrives safely.

Are your designs faith-based?
At Christian & Co. Jewelry, many of our designs are inspired by our faith and the values we hold dear, such as love, hope, and perseverance. We create jewelry that not only enhances your style but also serves as a reminder of your beliefs. Our faith-based approach adds spiritual meaning to every piece.

Do you offer gift packaging?
Yes, Christian & Co. Jewelry offers elegant gift packaging for all our pieces. Whether you’re purchasing a special gift for a loved one or treating yourself, we ensure that each piece arrives beautifully packaged and ready for gifting. You can also include a personalized message with your order.

What makes Christian & Co. Jewelry different from other brands?
Christian & Co. Jewelry stands out for its combination of expert craftsmanship, faith-based designs, and family-owned values. With decades of experience, we are committed to providing high-quality, handmade jewelry that reflects our dedication to integrity and customer satisfaction. We create timeless pieces that are both beautiful and meaningful.